Simpli Dashboard — terms of service

The app is provided by Simpli Innovations j.d.o.o., Croatian tax ID (OIB) 66769162719, Vinogradi 76, 10000 Zagreb, Croatia. For technical support and service enquiries: info@simpli.bar.

Dashboard supports order handling, preparation estimates, product availability and ordering status. Features depend on venue configuration and assigned permissions. The app is not a guest checkout or loyalty programme.

Sign in with an existing account assigned access to a venue. There is no self-service registration or subscription purchase in the app. Business fees and agreed service scope are governed by a separate agreement with the venue.

Use only an account and venues you are authorised to access. Keep credentials and your device secure; do not share access with unauthorised people. Promptly report suspected misuse or incorrectly assigned permissions. When you no longer work for a venue, ask its responsible person to revoke your access.

Before confirming an action, check the selected venue, order reference and displayed data. Changing status, preparation estimates, product availability or ordering can change information shown to guests and POS operation. Act according to actual conditions and the venue's instructions.

The venue is responsible for products, preparation, ingredients and allergens, business prices, receipts, complaints and refunds. Simpli provides the technical interface and integration. Estimates and notifications do not guarantee receipt or preparation of an order; monitor the active board and the venue's operational process.

Use guest data only for authorised order handling. Private contact, your own marketing, disclosure outside the authorised team, and copying data to unrelated systems are not permitted. The venue must establish a separate legal basis and notice for any additional business purpose.

Sign out after using a shared device, secure the lock screen and report a lost device. Do not expose real guest personal data or access keys in public screenshots, messages or support requests.

• Dashboard privacy policy

A network connection is needed to refresh data and confirm actions. If an error occurs, check the actual state before repeating an action. Maintenance, connection loss or a connected system's availability may limit operation.

Push notifications are optional and depend on device permission and connectivity. Do not rely on them alone to monitor orders. If alerts fail or the board is unavailable, use the venue's agreed fallback process and contact support.

You receive a limited right to use the app for authorised business tasks within your permissions and the service agreement. Software, design and brand rights remain with their owners. Bypassing access controls, interfering with systems, fake orders and unauthorised use of other people's data are prohibited. Uses permitted by law are not excluded.

Software downloaded from the Apple App Store is subject to Apple's standard licence agreement unless another valid agreement is expressly specified for the app. These terms additionally govern the Simpli service; Apple is not a party to that service agreement.

• Apple standard licence agreement

The venue may change or revoke business permissions. Simpli may restrict access to protect the service, address established misuse or end access when the agreed right of use ends. Contact the venue and support for an explanation or review.

Signing out or uninstalling does not delete accounts or business records. For personal data or deletion, contact info@simpli.bar with Dashboard, the account and venue. Open orders, other roles and records that must be retained are handled separately under the privacy policy.

We publish material changes with their effective date and give appropriate notice. Where new terms require acceptance, we will request it separately. These terms do not change existing business obligations without an appropriate basis.

Croatian law applies, preserving mandatory rights under applicable law. These terms do not exclude liability or remedies that cannot legally be excluded. Send questions or complaints about the Simpli service to info@simpli.bar.